Legal — ByteFoundry

Legal notices, Terms of Service, Data Protection (PDPA), Cookie and dispute resolution information for our Singapore operations.

Terms of Service

By using ByteFoundry services you agree to our Terms of Service. These terms govern access, project delivery, intellectual property, payment, and termination.

  • Service scope: we provide video editing, post-production, effects, and related consultancy as described in statements of work.
  • Payment & invoicing: fees are due according to the agreed invoice schedule. Late payments may incur interest.
  • Deliverables: final deliverables are delivered after approval cycles; additional revision rounds may be charged.
Editing timeline
Color grading

Personal Data & PDPA (Singapore)

We process personal data in accordance with the Personal Data Protection Act 2012 (PDPA). This covers collection, use, disclosure and protection of personal data you provide.

  1. Lawful basis: we collect data necessary to provide services, communicate, and comply with legal obligations.
  2. Retention: personal data is retained only as long as necessary for the purpose or to meet legal requirements.
  3. Access & correction: contact our Data Protection Officer to request access or correction of your personal data.
Data Protection Officer
Data Protection Officer
+ (65) 9 712-48-30

Cookie Policy

We use cookies and similar technologies to provide functionality, analyze usage, and improve our services. See Privacy for details.

EssentialSession, security
AnalyticsUsage and performance
MarketingPersonalised content (where consented)
Cookies illustration

Governing Law & Dispute Resolution

These Terms are governed by the laws of Singapore. Parties shall first attempt amicable resolution. If unresolved, disputes will be referred to arbitration in Singapore.

  • Governing law: laws of the Republic of Singapore.
  • Arbitration: disputes referred to arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules.
  • Emergency relief: either party may seek urgent interlocutory relief from Singapore courts.

Intellectual Property

Ownership of creative assets is addressed in project agreements. Unless otherwise agreed, ByteFoundry retains rights to underlying tools and pre-existing materials; clients receive licensed rights to final deliverables upon full payment.

If you believe your IP has been used without permission, contact [email protected] with details and supporting evidence.

Data & Content Retention

ItemTypical retentionNotes
Project source files1 yearExtended retention available by agreement
Final deliverables5 yearsPreserved for future reference and dispute resolution
Personal dataAs required by PDPA & business needsSubject to access/correction requests

Legal FAQ

Email [email protected] with the subject "Data Access Request" including ID and details. We respond in accordance with PDPA timelines.

Raise the dispute with [email protected] within 14 days. We'll review and provide a response within 7 business days.

Send a detailed notice to [email protected] including proof of ownership and the specific location of the infringing material.

Company Information & Complaints

Company: ByteFoundry Pte. Ltd.

UEN: 20261234X

Registered office: 1 Scotts Road, Singapore, 228208

Email for legal notices: [email protected]

Office
To file a formal complaint about our services, email [email protected]. We aim to acknowledge and resolve complaints within 14 business days. If unresolved, external mediation in Singapore may be pursued.